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Early Bird Fee for participants (until September 18th, 2020):  390,00 EUR (VAT included)
Regular Fee for participants (from September 14th, 2020):  490,00 EUR (VAT included)

The registration fee includes VAT
The registration fee covers all Conference materials, all meals, and social events
The registration fee does not include hotel expenses or travel expenses.


Fee for an accompanying person: 135,00 EUR
The registration fee includes VAT
The registration fee covers all meals and social events
The fee does not include participation in the conference lectures and program.
The registration fee does not include hotel expenses or travel expenses.


An accompanying person is a spouse, friend or adult child (18 years old and older) who is not working in a Conference related occupation or field.
An accompanying person is 18 years old and older
An accompanying person is not a colleague or a person working in a Conference related field or a student in Conference related program may not attend the Conference as an accompanying person




  • Prices in EUR are approximate and are subject to change due to exchange rate fluctuations
  • Accommodation booking is available only for the conference participants
  • All bookings are done via an online system
  • Any cancellation or changes must be sent in writing to the Technical Organizer in an official written notice via letter, fax or e-mail listed in Contacts.

Single room

Double room

Lone Business hotel

132,00 EUR

139,00 EUR

Eden 4****

80,00 EUR

95,00 EUR


Any cancellation or changes must be sent in writing to the Technical Organizer in an official written notice via letter, fax or e-mail listed in Contacts.

Refund will be granted according to the cancellation dates. No refund will be granted after September 13th, 2020 or in case of an early departure, late arrival or no-show. It is possible to send a substitute participant by sending written notice till October 15th 2020 to the contacts listed in Contacts, with the consent of the Organizer.

If no payment has been received by October 2nd, 2020, participation at the Conference will not be possible. Any refund requests received after October 15th  will be processed after the Conference closure.

*The registration fee, accommodation prices and all the other possible expenses are subject to change due to exchange rate fluctuations.

Registration fee cancellation policy:

  • Registration cancellation before August 31st, 2020: no charges.
  • Registration cancellation from August 31st, 2020 until September 13th, 2020: Organizer will refund the cost of the registration fee minus administrative costs in the amount of  45,00 EUR* per participant.
  • Registration cancellation after September 13th, 2020 will not be possible

Accommodation cancellation policy:

  • Accommodation cancellation before August 31, 2020: no charges.
  • Accommodation cancellation from August 31st, 2020 until September 13th, 2020: cancellation fee of 100% of the first night will be charged.
  • Accommodation cancellation after September 13th 2020, including early departure, late arrival or no-show: cancellation fee 100 % of reserved accommodation.
  • In case of delays for arrival or changes please contact the hotel or the organizer. In case of no show, there is a possibility that the accommodation will no longer be available




Registration and accommodation booking is done through the online registration system owned by the Penta agency. All personal information entered during the creation of a participant profile will be used exclusively for the purpose of the Conference “Challenge of Change”.

When registering, an order (Proforma invoice) is automatically created based on which payment method is selected.

All participants will receive a confirmation letter with all the services and information connected to the conference after their payment is confirmed.


All payments for the Conference must be made according to the conditions shown during your registration process.

Registration badges will not be issued until payment is made in full. 

  • A possible form of payment: credit card and bank transfer.
  • We accept the following credit cards: American Express, Eurocard / MasterCard, and Visa.
    • For online credit card payment, upon providing your personal details in the online form, you will be automatically redirected to the WorldPay secure payment site before confirming your registration on the final page of the form.
  • For bank payments: please insert the proforma number under the “call number”.
    • All bank charges are the responsibility of the payer and should be paid in addition to the total fee.


Data collected through an application process (hereinafter: Application) of the Challenge of Change 2020 (hereinafter:  Conference) can be considered as personal information and subject to protection under the  Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and of the free movement of such data, and repealing Directive 95/46/EC (General Dana Protection Regulation) and national legislation that defines the General Data Protection Regulation implementation.

The personal information received in the Application for the Conference is stored safely in PENTA, doo, Zagreb, Isidora Kršnjavoga 25, OIB: 31375495391 (hereinafter: Penta), and by the registration itself each participant is obliged to confirm that their data may be used for the purpose of organizing the Conference in 2019. In the event that the participant does not enter the requested personal information in the application, he will not be able to apply or participate in the Conference.

Your information is provided in the Application on behalf of the Zagreb Stock Exchange, Zagreb, Ivana Lučića 2a / 22, OIB: 84368186611, and Pension Fund Management Companies and Pension Insurance Companies or abbreviated name UMFO, Zagreb, Hektorovićeva ulica 2, OIB: 12088805807, as a joint data processor, collects and processes PENTA, doo, Zagreb, Isidora Kršnjava 25, OIB: 31375495391, as a data processing executive.

By signing, you acknowledge that your information is listed in the Application as true and correct and that you are familiar with the purpose of their collection and processing.

Furthermore, you acknowledge that you are aware of the right to process at any time from the joint data processor, that is, from each of them you may request access to your personal information, correct or delete your personal data or restrict the processing, and the right to the transferability of your data.

Your rights in relation to the Zagreb Stock Exchange d.d. as a data processor, you can accomplish by submitting an application (whose form is published on the Burza website) at the e-mail address Information on collecting and processing of personal data by the Exchange is also available in the Privacy Policy of the Zagreb Stock Exchange d.d. available at Zagrebačka burza d.d. as the creator of the archival and archive material, in accordance with the Special List of Archival and Records, approved by the Croatian State Archives, keeps the list of participants of the Conference permanently.

Your rights in relation to the Association of Management Companies and Pension Insurance Companies as data processor can be accomplished by submitting the request to the following e-mail address:

The Joint Data Processor and Penta as a processor executive apply appropriate technical and organizational measures to ensure that your personal information is secure and protected from unauthorized access, misuse, detection, loss or destruction. Joint Data Processor and Penta as Processor Executive protect your privacy and keep the confidentiality of your personal information collected in accordance with the application. Joint Data Processor will not forward or exchange your personal information with third parties or use it for any purpose except for the purpose stated in the Application. Your Personal Information is forwarded to Authorized Recipients solely for the purpose of exercising the rights and obligations arising from participation in the Conference. The List of Authorized Recipients will be updated regularly and will be published on the protected site. The Data Processor Executive stores deletes or returns your personal data to the Joint Data Processor, in accordance with the order of the individual data processor.


Please note that photographs and footage will be taken throughout the Conference. Please contact the event organizer if you have any concerns or if you wish to be exempted from this activity.

By applying to the Conference, the participant is aware that Penta and Joint Data Processor will process the photos taken during the Conference to use for their internal and promotional purposes to promote the Conference as their legitimate interest.